Email Address

[email protected]

Phone Number

+44 (0)207 118 7790

Safeguarding at True Care Foundation


At True Care Foundation we believe everyone has the right to be safe, no matter who or what their circumstances are. A child, young person or vulnerable adult should never experience abuse of any kind and we are committed to delivering our services in a way that safeguards all individuals who come into contact with us. We believes all children have a right to protection from violence, exploitation, abuse and neglect. Our staff must respect children, listen to them and protect them from harm.

We take the safeguarding of our clients very seriously.

All staff, locums and volunteers go through a robust recruitment process which includes full referencing, and DBS checks if they are required for the role.

As part of their induction, staff, locums and volunteers are made aware of our Code of Conduct when they first start working or volunteering at True Care Foundation which clearly sets out expectations for professional boundaries and client safeguarding. Safeguarding is part of our mandatory training programme for client-facing staff and volunteers. We also have a wide range of safeguarding policies and procedures which staff, locums and volunteers can refer to for guidance.

Where safeguarding concerns do arise, we fully investigate and make reports to safeguarding teams in the relevant local authority. We will also report to the Disclosure and Barring Service, where necessary.

We have Safeguarding Policies and Procedures. We also have processes in place to ensure we continually learn and improve our practice in relation to safeguarding. This includes carrying out ‘Best Practice Reviews’ of particular safeguarding incidents and completing an annual review of all safeguarding cases. We also have a Whistleblowing policy, anti bullying and harassment policies and a modern slavery statement.

If you have to receive  copy of our policies or any safeguarding concerns relating to True Care Foundation please contact us. Any concerns raised will be treated with sensitivity and taken seriously.

Alternatively, if you would prefer to get in touch with an independent body, please contact Protect:

  • Confidential Advice – 020 3117 2520